Patient and Family Advisory Council at Nor-Lea
Our Purpose
The purpose of the Nor-Lea Hospital District Patient and Family Advisory Council is to deliver an exceptional experience using collaboration between patients, their family members, providers and Nor-Lea Hospital District employees.
What is the Patient and Family Advisory Council (PFAC)?
Anyone who has received care or services from Nor-Lea, as well as family members, caregivers and loved ones of those who have. We welcome community members who want to share their experiences and help shape the future of care in our community.
Who Can Join the PFAC?
Members must have been a patient of a family member of a patient who utilized services at Nor-Lea Hospital District within the last two years upon the beginning of the member’s term on the patient and Family Advisory Council or be a staff member of Nor-Lea Hospital District
How Often Does PFAC Hold Meetings?
Meetings are held quarterly. Meeting dates will be provided in January of each calendar year.
Our goals and objectives include:
To provide an opportunity for Nor-Lea Hospital District staff and providers to hear patient and family experiences from their perspectives.
To integrate the expectations of patients and their families into care provided at Nor-Lea facilities.
To establish a meaningful link between Nor-Lea Hospital District and the surrounding communities.
To promote respectful, effective collaboration between patients, families and Nor-Lea Hospital District staff and physicians.
To increase efficiency in the patient care process.
To offer a forum for developing creative, cost-effective solutions to problems and challenges faced by Nor-Lea Hospital District.
To improve patient and family satisfaction with their health care experience.
Apply to Become a Member
Please send your completed application form to: Emily Marinovich, Risk Manager Email: emily.marinovich@nlgh.org Phone: (575) 396-6611 ext. 5604
