Our Purpose
The purpose of the Nor-Lea Hospital District Patient and Family Advisory Council is to deliver an exceptional experience using collaboration between patients, their family members, providers and Nor-Lea Hospital District employees.
Click Here to Download the Family Advisory Council Policy
Our goals and objectives include:
To provide an opportunity for Nor-Lea Hospital District staff and providers to hear patient and family experiences from their perspectives.
To integrate the expectations of patients and their families into care provided at Nor-Lea facilities.
To establish a meaningful link between Nor-Lea Hospital District and the surrounding communities.
To promote respectful, effective collaboration between patients, families and Nor-Lea Hospital District staff and physicians.
To increase efficiency in the patient care process.
To offer a forum for developing creative, cost-effective solutions to problems and challenges faced by Nor-Lea Hospital District.
To improve patient and family satisfaction with their health care experience.
To increase job satisfaction for Nor-Lea Hospital District staff and physicians
Apply to Become a Member
Members must have been a patient or family member of a patient who utilized services at Nor-Lea Hospital District within the last two years upon the beginning of the member’s term on the Patient and Family Advisory Council or be a staff member of Nor-Lea Hospital District.
Please send your completed application form to: Jenny Bridgforth, Risk Management Email: jenny.bridgforth@nlgh.org Phone: (575) 396-6611 ext. 5604