What to expect for My Clinic Visit?
Be on time and call ahead to cancel or reschedule
Being on time prevents delays within your office visit.
This also allows enough time for a thorough registration process.
Calling ahead of time to cancel or reschedule appointments allows us the opportunity to reschedule you in a timelier manner.
What are My Clinic’s Hours of Operation?
LOCATION & HOURS
Interpretation is offered at any and every office visit.
What do I need to bring to my visit?
Bring your insurance information to every visit.
This insures we are billing correctly.
It is important to ensure we always have the most up to date information to prevent delays.
Bring your medication and any medication allergies.
This is important to prevent medication errors.
Ensures accurate and up to date medication to your chart for continuity of care.
We request that you bring your current form of identification.
I have concerns about my visit, what should I do?
Bring a list of concerns.
This serves as a memory tool during your visit.
This also allows for better communication.
If you have questions or concerns on how to PAY YOUR BILL, please CLICK HERE.
ZERO TOLERANCE BEHAVIOR
Swearing, threats or any act of violence will NOT be tolerated. Anyone giving verbal abuse to members of staff will be asked to leave immediately.
No weapons, smoking, vaping or alcohol.
Nor-Lea is a weapon, smoking, vaping and alcohol-free campus. This is for patient and staff safety and for the health of our patients and staff.
Refrain from cell phone use when engaging with our care team.
This allows the team to care for you thoroughly and quickly.
Bring Childcare if needed
Children under 14 cannot be left unoccupied anywhere on our campuses.